Ehraam Request a demo
About Ehraam PMS Guest Chatbot Trade & Exports Hajj & Umrah Contact
Home  /  Hospitality Software
Technology division · Hospitality products

Software that runs the hotel —
and books its guests

Two products built by Ehraam for independent hotels and property owners in India and the Gulf: a complete property-management system whose AI agent turns WhatsApp chats into paid bookings, and a multilingual guest chatbot for reservations.

Request a demo Try the live chatbot demo

Bookings in chat

Guests ask, get a live quote, pay and check in — without leaving the conversation.

Compliance on autopilot

India Form C tracked per foreign guest with deadlines, pre-filled sheets and alerts.

0% commission

A hosted direct-booking engine — every rupee, riyal and dirham stays with the property.

Hotel + rentals

Guesthouse and apartments under one login — nightly stays and monthly leases together.

Product 01 — Ehraam PMS

The hotel platform that books guests on WhatsApp

Ehraam PMS is a complete property-management system for independent hotels, guesthouses and rental owners — reservations and a drag-and-drop tape chart, front desk and folios, housekeeping, leases and rent collection, reports and a commission-free booking engine.

Its signature: an AI front desk on WhatsApp. Guests message in text or voice notes — Arabic, Hindi, Urdu or English — and the agent quotes live availability, holds the room for 30 minutes, takes the deposit through the hotel's own payment gateway and sends the online check-in link. Staff run housekeeping by message too, and a human can take over any conversation at any moment.

Quote speed
60 sec
Form C window
24 h ✓
Direct bookings
0% fee
Countries ready
8
Day-use stays
☀ Yes
Businesses
2-in-1
WhatsApp booking agentVoice notesForm C autopilot Day-use staysBooking engineChannel manager Rent collectionAsk-your-PMS AIArabic RTL
Request a PMS demo
Sunrise Inn replies instantly — any hour
Do you have a room this Fri–Sun?
▶0:06
We have 2 options for 15–17 Aug 😊
Deluxe — ₹4,200/night · Suite — ₹6,900/night
2 nights, tax included.
Book the Deluxe 👍
The Deluxe is on hold for 30 min ⏳ Total ₹9,240 incl. tax. Confirm with the deposit: pay.link/ehraam
Payment received ✅ Booking EH-483920 confirmed! Check in online: ehraam.com/checkin
Availability → quote → hold → payment → check-in, all in chat
Inside Ehraam PMS

Six modules, one flat subscription

Everything an independent property needs — nothing sold as a costly “add-on tier”. Every plan includes every module.

Front office

A 14-day drag-and-drop tape chart, group bookings, seasonal rates with dynamic-pricing hints, one-click night audit and no-show handling.

Tape chartGroupsSeasonal ratesNight audit

Guest experience

Contactless online check-in with ID capture, arrival upsells, charge-to-room point of sale, automatic review requests and a returning-guest loyalty discount.

Online check-inUpsellsPOSReviewsLoyalty

Revenue & distribution

A commission-free booking engine, channel-manager integration for the OTAs, Google Hotel Ads feeds, folios with printable invoices, and local payment gateways.

0% engineChannel managerRazorpayMoyasarStripe

Rentals & owners

Leases with CAM, VAT and annual escalations, auto rent schedules with late fees and reminders, renter and owner portals, expenses, bills and owner statements.

LeasesRent collectionOwner portalStatements

AI everywhere

The WhatsApp booking agent with voice notes, “Ask your PMS” plain-language analytics, a daily operations briefing, AI-drafted guest replies and review responses.

WhatsApp agentAsk your PMSAI replies

Compliance & security

India Form C on autopilot with deadlines and pre-filled sheets, encrypted IDs and passports, database-level isolation per property, 2FA, audit logs and daily backups.

Form CEncryption2FABackups
One booking's journey

From “do you have a room?” to checked in — hands-free

What actually happens when a guest messages a hotel running Ehraam PMS.

1

Guest messages

Text or a voice note — Arabic, Hindi, Urdu or English — at 2 pm or 2 am. New numbers become leads automatically.

2

Agent quotes

Live availability and seasonal rates in seconds, answered in the guest's own language. Unsure? It hands off to your team and goes quiet.

3

Hold & pay

“Book the Deluxe” holds the room for 30 minutes and sends a deposit link on the hotel's own gateway. Unpaid holds release themselves, politely.

4

Confirmed & compliant

Payment confirms instantly — confirmation code, online check-in link, front-desk notification. Foreign guest? A Form C record opens with its 24-hour deadline.

QR code — scan to open the Ehraam hotel chatbot demo
Scan to try it live

Open the reservations assistant demo on your phone — rooms, rates and bookings in USD, SAR or INR.

Open the demo
Product 02 — Guest Chatbot

A reservations assistant that never sleeps

The Ehraam Guest Chatbot is a friendly AI concierge for a hotel's website and WhatsApp number. It shows rooms with photos and rates, answers questions about the property and the neighbourhood, checks availability, takes bookings and looks up reservations by confirmation code.

Connected to Ehraam PMS, every conversation is grounded in live data — real availability, real prices, the guest's actual booking. Escalations ring the front desk instantly, and staff reply from the PMS inbox in the guest's own language.

  • ✓ Web chat bubble + WhatsApp — one assistant, both channels
  • ✓ Rooms with photos, rates, offers and neighbourhood answers
  • ✓ Live availability, booking and reservation lookup by confirmation code
  • ✓ Pre-check-in notes, room-service & housekeeping requests, human handoff
Channels
Web + WA
Languages
Multi
Currencies
$ ﷼ ₹
Availability
24 × 7
PMS data
Live
Handoff
Instant
Try the live demo Get it for your hotel
Better together

Two products, one guest record

The chatbot and the PMS are built for each other — connect them with one key and everything stays in sync.

One guest record

Chats, bookings, stays, preferences and reviews land on the same CRM profile — the agent recognises returning guests and applies their loyalty discount.

One inbox

Web chat, WhatsApp and email threads meet in a single staff inbox with AI-drafted replies — and the bot goes quiet the moment a human takes over.

Zero double entry

The chatbot books straight into live PMS inventory with the same overbooking-proof checks the front desk uses — no copying, no conflicts.

Everything included

Put your property on autopilot

One flat subscription, every feature included — the WhatsApp agent, booking engine, compliance and reporting. Set up takes about 30 minutes, and our Hyderabad team stays with you from day one.

WhatsApp booking agentIncluded
Direct booking engine0% commission
Form C complianceIncluded
Day-use staysIncluded
Guest chatbotAdd-on
Go-live time~30 minutes
Good to know

Hospitality software — FAQs

That's exactly who it's built for. Independent hotels, guesthouses, B&Bs, serviced apartments and rental owners — from a handful of rooms upward. Most properties are live in about 30 minutes.

Yes — the agent runs on the official WhatsApp Business Platform. Guests message the hotel's number in text or voice notes, get live prices, pay a deposit link on the hotel's own payment gateway (Razorpay, Moyasar or Stripe) and receive their confirmation and online check-in link in the same chat.

Every property's data is isolated at the database level, sensitive fields such as guest IDs and passports are encrypted at rest, backups run daily with hourly offsite copies, and privacy tooling covers GDPR/DPDP export and erasure requests.

Use the contact form and choose “Hospitality software” — we'll set up a demo with your own rooms and rates, usually within a couple of business days.